Sunday, April 18, 2010
It's the Little Things
From Craig Groschel:
I’ve written about four things that people (or companies) did for us on a recent trip to Florida that made a difference to me. Today I’ll write about a small thing ignored that could have made a difference.
For my daughter’s sixteenth birthday, we ate (for the first time) at a certain restaurant chain.
The waiter botched our order (which is an understandable mistake with eight people to serve). The food came out in three shifts over five minutes apart. Three orders were wrong including mine. Instead of a salad, I received a cheeseburger. Since the food took so long to arrive, I ate the burger instead of waiting for a salad.
When the bill arrived, not only did they not remove any charges for the wrong food, but they overcharged us for two things we didn’t order. When I asked the waiter if he’d remove the overcharged portions, he seemed very put out.
I told him not to worry about it and just decided it would be my first AND last visit.
Admittedly, I’m being a little petty. But in a world of great service, bad service stands out like a sore thumb.
It makes me wonder how often guests might not return to our churches because we didn’t welcome them, help them find a seat, or help them feel comfortable dropping their kids off to complete strangers.
Thoughts?
Failure, Success or Neither
The math is magical: you can pile up lots of failures and still keep rolling, but you only need one juicy success to build a career.
The killer is the category called 'neither'. If you spend your days avoiding failure by doing not much worth criticizing, you'll never have a shot at success. Avoiding the thing that's easy to survive keeps you from encountering the very thing you're after.
And yet we market and work and connect and create as if just one failure might be the end of us.
So Close.........
Lessons from the Biggest Launch Ever
Apple reports that on the first day they sold more than $150,000,000 worth of iPads. I can't think of a product or movie or any other launch that has ever come close to generating that much direct revenue.
Are their tactics reserved for giant consumer fads? I don't think so. In fact, they work even better for smaller gigs and more focused markets.
- Earn a permission asset. Over 25 years, Apple has earned the privilege of delivering anticipated, personal and relevant messages to their tribe. They can get the word out about a new product without a lot of money because one by one, they've signed people up. They didn't sell 300,000 iPads in one day, they sold them over a few decades.
- Don't try to please everyone. There are countless people who don't want one, haven't heard of one or actively hate it. So what? (Please don't gloss over this one just because it's short. In fact, it's the biggest challenge on this list).
- Make a product worth talking about. Sounds obvious. If it's so obvious, then why don't the other big companies ship stuff like this? Most of them are paralyzed going to meetings where they sand off the rough edges.
- Make it easy for people to talk about you. Steve doesn't have a blog. He doesn't tweet and you can't friend him on Facebook. That's okay. The tribe loves to talk, and the iPad gave them something to talk about.
- Build a platform for others to play in. Not just your users, but for people who want to reach your users.
- Create a culture of wonder. Microsoft certainly has the engineers, the developers and the money to launch this. So why did they do the Zune instead? Because they never did the hard cultural work of creating the internal expectation that shipping products like this is possible and important.
- Be willing to fail. Bold bets succeed--and sometimes they don't. Is that okay with you? Launching the iPad had to be even more frightening than launching a book...
- Give the tribe a badge. The cool thing about marketing the iPad is that it's a visible symbol, a uniform. If you have one in the office on Monday, you were announcing your membership. And if it says, "sent from my iPad" on the bottom of your emails...
- Don't give up so easy. Apple clearly a faced a technical dip in creating this product... they worked on it for more than a dozen years. Most people would have given up long ago.
- Don't worry so much about conventional wisdom. The iPad is a closed system (not like the web) because so many Apple users like closed systems.
And the one thing I'd caution you about:
- Don't worry so much about having a big launch day. It looks good in the newspaper, but almost every successful brand or product (Nike, JetBlue, Starbucks, IBM...) didn't start that way.
A few things that will make it work even better going forward:
- Create a product that works better when your friends have one too. Some things (like a Costco membership or even email) fit into that category, because if more people join, the prices will go down or access will go up. Others (like the unlisted number to a great hot restaurant) don't.
- Make it cheap enough or powerful enough that organizations buy a lot at a time. To give away. To use as a tool.
- Change the home screen so I can see more than twenty apps at a time (sorry, that was just me.)
As promised, the folks at Vook made their deadline and were ready on launch day. It's early days, but it's pretty clear to me that the way authors with ideas will share them is going to change pretty radically, just as the iPad demonstrates that the way people interact with the web is going to keep changing as well.
Now......how can we apply these principles to the church???????
Is There Room In Our Church?
People with spiritual gifts like mine aren’t welcomed in your church.
My spiritual gifts include leadership and administration and discernment. That’s how God has wired me. As a result of that mix of gifts, I think in terms of systems and strategies. I have the ability to walk into a chaotic situation and offer clarity and encourage simplicity. I can’t explain it, but God allows me to see the future in some situations and develop plans and next steps that help bring a vision to fruition.
Here’s the rub, though. Since my spiritual gifts don’t include teaching or prayer or shepherding, I don’t look or smell like the typical “Spirit-filled” pastor. When I start talking strategy and planning, people automatically assume that my counsel is being driven by my own strength and not God’s power.
I admit there are days when, like every Christ-follower, I try to take control of my life rather than embracing God’s control. I’m far from perfect. But I also know that the strengths that make me unique are God’s design for my life. I assume God wants me to use those gifts in the church. You’d be amazed, though, at how much my gifts are disdained within “Spirit-filled” churches.
Engaging the counsel of others won’t limit the Holy Spirit. Planning for the future shouldn’t constrict the power of the Holy Spirit. Learning from the experiences of other leaders and ministries doesn’t constrain the Holy Spirit. Bringing order and systems and strategic approaches certainly don’t stop the Holy Spirit. The Holy Spirit empowers people like me to do all those things.
It’s crazy. In the business world, people like me are rewarded handsomely for helping to expand the business. When people use those same gifts to help expand the impact of the church, though, they’re doing something wrong.
Are people who have these gifts supposed to get jobs in the marketplace where their strengths are welcomed? Is there room for them in your church?
Monday, March 1, 2010
PC's Thoughts
All in Favor?
What's In a (Church) Name?
Selecting a Name
Names, Names and More Names
Tuesday, August 4, 2009
What Do You Expect?
| What Do You Expect? by Rick Warren “Then he touched their eyes and said, ‘According to your faith will it be done to you’; and their sight was restored” (Matthew 9:29–30 NIV). |
| A friend of mine, Bruce, taught college in Oregon for awhile. When he began his first semester teaching there, he was told that the college placed students in English classes by their level of ability. Bruce was assigned to teach two “average ability” classes and one “advanced ability.” He really enjoyed teaching the advanced class: they seemed more alert, more fun, asked better questions, and, as expected, had a higher grade average than the other classes. On the final day of the semester, Bruce commented on these differences to the other professors in the faculty lounge. He said he hoped to get more of the advanced classes next semester. But to his surprise, his department director said, “Bruce, I don’t know where you got your information but we phased out the average/advanced distinction a year ago. You’ve been teaching mixed classes all semester like the rest of us!” Bruce couldn’t believe it! He checked his records, and sure enough, there were far more A’s and B’s in the class that he thought was full of smart kids. And he really had enjoyed teaching that class more. But the only real difference between the classes had been Bruce’s expectations of them. You can set people up for success or failure by your expectations. People tend to become what they think we expect them to be. If you communicate to the people around you that you expect them to be lazy, uncreative, and negative, that’s probably how they will respond to you. On the other hand, if you treat people like winners, they’re likely to become winners. Psychologists call it “The Pygmalion Effect.” • The best salesmen expect customers to buy their product. • The best executives expect employees to have creative ideas. • The best speakers expect audiences to be interested. • The best leaders expect people to want to follow. • The best teachers expect students to learn. Would you like to bring out the best in those around you? Here's the key: Treat them the way they could be! Don’t just “tell it like it is.” Tell it like it could be. Jesus said, “According to your faith it will be done to you” (Matthew 9:29 NIV). What are you expecting this week from yourself . . . from others . . . from God? |
Forgive Me For Preaching.....
Forgive me for Preaching...
By Ben Arment
But I have no church platform any longer.
And I need an outlet.
"This is what the Lord says: Make this valley full of ditches. For this is what the Lord says: You will see neither wind nor rain, yet this valley will be filled with water, and you, your cattle and your other animals will drink. This is an easy thing in the eyes of the Lord." ~ 2 Kings 3:16-18
I have never seen God move mightily without first requiring me to act in faith.
Nor has he ever given me proof that he would deliver me.
But I have dug the valley full of ditches.
My back is sore. My tongue is parched. The end of my well-being is in view.
But I praise God his deliverance. For the rain-fall of mercy and provision that is coming.
For it is an easy thing for God to do.
All I Do is Work Here
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10 Stupid Things
Ten Stupid Things That Keep Churches from Growing
Many of my readers already know who Geoff Surratt is. He's the Pastor of Ministries at Seacoast Church (a growing multi-site church), an author, a blogger, he's on Facebook and yep - he's on Twitter too. This guy is everywhere! His new book, Ten Stupid Things That Keep Churches from Growing: How Leaders Can Overcome Costly ! Mistakes, came out last May and is a helpful word to those seeking to lead the church to be effective in reaching the unchurched.
I had a chance to ask Geoff a few questions about the book. He'll be around on the blog today to answer any follow up questions you may have.
You talk a lot in the book about mistakes that will keep an existing church from growing, but what advice would you give to a pastor planting a new church?
1. Don't plant a church unless there is nothing else you can do. If you could be happy pastoring an existing church or working on staff at a church or researching other churches, then that is what you should do. Church planting is incredibly hard and should only be attempted by people so passionate that they can't imagine doing anything else.2. Partner with a church planting group. Church planting is a lonely business and you need people cheering you on from the sidelines. Seacoast helps plant churches through the Association of Related Churches, Mars Hill founded the Acts 29 Church Planting Network and Community Christian Church in Chicago leads the NewThing Network. Each of these organizations is always on the lookout for sharp new church planters. They each provide training, funding and support. Only a crazy person would plant alone.
3. Make sure your spouse and kids are 110% on board before you plant. One of the mistakes I talk about in the book is the wron! g role for the pastor's family. Church planting will take a huge toll on your spouse and your children; if they are not behind you heart and soul you may destroy what is most precious to you in life. When you get to Heaven God is not going to say, "Hey, too bad about your family. But awesome job growing a great big church. Fist bump, Dude!"
How do you strike a good balance with the pursuit of excellence and the willingness to get your hands dirty in order to help someone who's in need?
I think this question goes to the very heart of what it means to grow a church. As pastors we can focus all of our time and energy on excellence and grow a great big church that isn't serving the real needs of the commu! nity. That might be a lot of fun, but it flies in the face of ! everythi ng Jesus taught about servanthood and love. On the other hand we can focus exclusively on serving the last and the least without paying attention to excellence and wind up ministering to only a handful of people. While we are being servants, we aren't fulfilling the charge to go into all the world and preach the Gospel. There has to be a balance.
I think the balance is in the word effectiveness. Two key questions flow from that question:
1. In pursuing excellence are we effectively serving the people in our community? Will the new sound system, video projector or moving lights help us serve the least and the lost more effectively? Will we reach more people for Jesus with a four color brochure than with a black and white photocopy? There is a delicate balance of excellence below which we become ineffective and above which we are just showing off. That is a balance every church should check on a frequent basis.
2. In focusing on serving are we effectively le! veraging the gifts God has given us? We can become so head down trying to meet needs that we lose perspective on the effectiveness of our outreach. The most compassionate, helpful act of kindness wrapped in an unappealing package will often go unopened. Service should be done from the heart with a level of excellence that honors God and compels people toward the Gospel, anything short of that is just laziness.
Your ministry background includes 27 years of ministry in churches ranging in size from 11 members to now over 10,000 attendees at Seacoast. Based on your experience, if you were to go back to that small church in Texas to how would your approach to ministry than it was the first time?
Ten Stupid Things that Keep Churches from Growing is based on the mistakes I have made through 27 years of ministry and how to recover from those errors. If I went back to pastor the little church in Texas that I left 15 years ago my hope would be that I hav! e learned to avoid at least some of these mistakes. With that ! in mind I would approach pastoring with the following ten priorities:
- Preparing others to do the work of the ministry rather than trying to do most of the ministry myself.
- Finding the right balance between family and ministry
- Focusing on having an outstanding weekend worship experience
- Creating compelling environments for children's ministry
- Emphasizing integrity rather than just talent in developing new leaders
- Being willing to move the church if it wasn't in the right location for the mission of that local congregation
- Finding God's unique expression of ministry rather than closely copying what another successful church is doing
- Always working for reconciliation in conflict rather than defaulting to discipline
- Avoiding any conflict of interest when pursuing any business opportunities outside of the church
- Building healthy teams rather than getting bogged down with endless committees
You mention in your book that "in spite of the megachurch movement of the last twenty years, more and more Americans are walking away from church and away from a relationship with Jesus." Besides your idea of strategic partnerships between churches, what are some other ideas you have for increasing the fruit of the local church and not just the growth? First, I think that every pastor, whether they are leading a church of 50, 500 or 5000, should constantly re-evaluate how they can better lead through others. A church built around the personality or skills of just one leader may attract large crowds, but the fruit of that ministry will be short-lived. Every pastor should be giving away ministry on a daily basis. From decision making, to weekend preaching, to oversight of major ministries I believe pastors need to be looking at how they can develop new leaders to carry on the vision of the church. one of Jesus' main focuses while he was on earth was giving ! away ministry to his 12 disciples. If he had not trained those! leaders and entrusted them with ministry Christianity might never have taken off. Nothing will increase the fruit of the local church like investing in the lives of leaders to do the work of the ministry.
The second thing I believe that churches need to do is to get people focused on mission. For too long the church has been about people learning and growing and experiencing. Without mission there is no point in growing disciples. My question when I hear about people being equipped is "What are they being equipped to do?" If there is no mission there is no reason to be equipped. I believe we need to cancel Bible studies, discipleship courses and training events that aren't directly tied to people on being mission in the world to bring the Good News to a dying generation.
Finally, fruit will be increased when churches lower their force shields and begin to work together. At one of our Seacoast locations we go out into the very tough neighborhood once a month to be a bles! sing to people who have very little in life. We take them clothes, food, work in their yards, pick up their trash, anything that will show the love of Jesus in a tangible way. The cool part of the deal is that we have several churches who join together every month to minister to this neighborhood. We aren't worried about where the people go to church or if we can win them for our scorecard; we're all just trying to be the hands and feet of Jesus. There is powerful fruit in dropping our defenses and joining hands to make Jesus famous.
Theology of Leadership
My Theology of LeadershipBy tony
Leadership is less about the words or actions of the leader and more about the character of the leader. That's the conclusion I've reached after revisiting what the Bible has to say about leadership within the Church. For example, we can look at a handful of passages and come to this - a job description for leaders:
It's not the job description you would expect to see for a leadership position is it? When you think about today's leaders, in politics and business and even the church, these aren't typically the attributes that first come to mind. I guess it's possible that leadership outside the church looks different than God intended it to look inside the church. That may explain some of the differences between the job description above and what we routinely see in the marketplace. Ironically, though, Jim Collins offered some research in his book Good to Great that seems to suggest business leaders would do well to model this biblical approach to leadership. Every good-to-great company Collins studied was led by what he described as a Level 5 leader. Collins wrote:
It's interesting how similar that list is to the list above. Neither list reflects the larger-than-life leadership that we tend to expect from people in these positions. And that, of course, challenges me to think about my own leadership. I may be gifted to lead, but my character will determine the ongoing impact of my leadership. That's something that can't be measured in an interview or through a personality profile or on a resume. Character is proven over a lifetime. Do you have have the character of a leader? |
Increase My Faith
Increase My Faith!By perry on Vision
Last week I was walking through the book of Luke and Luke 17:5 hit me like a TON of bricks!!! The apostles said to the Lord, "Increase our faith!" Confession: I need to pray this more! If we truly have a vision from God then we will be driven to desperation, and if we're not then we do not have a vision but merely a daydream! AND: if God truly lays HUGE vision on your heart it will completely overwhelm your faith, which is why we must CONSTANTLY run to Jesus and beg Him to increase our faith! As I look at where I believe God wants to take us, it completely overwhelms me: there is NO WAY I can do this by myself and I am FORCED to pray, "Lord, increase my faith!" The church needs to quit running towards what we know we can do and embrace the risks associated with the unknown! We need for men and women who are NOT passionately obsessed with the way things are, but rather intensly focused on the way things should be! We've GOT to quit doing ministry minus faith because even though it is safe, it never fulfills what Jesus has called us to do: ADVANCE His Kingdom! Those who are not willing to attempt the impossible with never experience the unexplainable! Lord, increase my faith!!! (Hebrews 11:1 & Hebrews 11:6) |
Friday, July 24, 2009
How The Mighty Fall
TEAM: An article from Tony Morgan:
On my trip to Florida this week, I had the chance to read the newest book from Jim Collins.How the Mighty Fall is a quick read with some pretty insightful thoughts that have application not only for business leaders, but also for leaders in the church. Here are some of the key thoughts that grabbed my attention:
- “When you are at the top of the world,…the best player in your game, your very power and success might cover up the fact that you’re already on the path to decline.”
- “When an organization grows beyond its ability to fill its key seats with the right people, it has set itself up for a fall.”
- “Organizational decline is largely self-inflicted.”
- “A core business that meets a fundamental human need – and one at which you’ve become the best in the world – rarely becomes obsolete.”
- “When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilize around their practices, they’ve set themselves up for decline.”
- “Innovation can fuel growth, but frenetic innovation – growth that erodes consistent tactical excellence – can just as easily send a company cascading through the stages of decline.”
- “If a great company consistently grows revenues faster than its ability to get enough of the right people to implement that growth, it will not simply stagnate; it will fall.”
- “When bureaucratic rules erode an ethic of freedom and responsibility within a framework of core values and! demanding standards, you’ve become infected with the disease of mediocrity.”
- “Every person in a key seat should be able to respond to the question “What do you do?” not with a job title, but with a statement of personal responsibility.
- “The best leaders we’ve studied had a peculiar genius for seeing themselves as not all that important, recognizing the need to build an executive team and to craft a culture based on core values that do not depend upon a single heroic leader.”
- “Those in power blame other people or external factors – or otherwise explain away the data – rather than confront the frightening reality that the enterprise may be in serious trouble.”
- “Whenever people begin to confuse the nobility of their cause with the goodness and wisdom of their actions, …they can perhaps more easily lead themselves astray. Bad decisions made with good intentions are still bad decisions.”
Is it just me, or! is it pretty easy to see a correlation between these thoughts from Jim Collins and the decline of once-great churches and denominations?
How Church Growth Happens
How church growth happens:
We enable experiences and interactions that leave our people saying:
I love my church
So they’ll tell their friends:
You’ve got to come check out my church
The friends come.
We worship Jesus and preach the Gospel with excellence.
The friends leave saying:
I really like this church
Inspiring them to come back again and again until they say:
I love my church
And tell their friends:
You’ve got to come check out my church…
The Law of the Little Shovel
If you want to dig a big hole, you need to stay in one place.
If you walk around town with a little shovel, you'll just end up digging thousands of little holes, not one big one.
Call on one person ten times and you might make the sale. Call on ten people once each and you will likely get ten rejections.
The important thing to remember is that separate events are often separate. If you use the same ineffective approach on one thousand people, it's not going to start working better just because you use it more often.
Connected events, on the other hand, often benefit from frequency and trust.
Which leads to two viable strategies:
1. If you can stay still, stay still. Earn the trust, earn the sale by repeatedly demonstrating value and authority.
2. If you can't stay still, get a bigger shovel. Your marketing and your sales pitch has to be so refined and focused that it works the first time, because you don't get a second time.
